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These terms of service (hereinafter the “Terms”) provide for the matters that Registered Users must comply with when using MatrixFlow, an AI utilization platform for business provided by MatrixFlow inc., (hereinafter the “Company”), as well as the rights and obligations between the Company and Registered Users. When you use the service as a Registered User, please read these Terms before consenting to them.

Article 1　Application
　1. These Terms are aimed at providing for the rights and obligations between the Company and Registered Users (defined in Article 2) concerning the use of the Service (defined in Article 2) and apply to all relationships between the Registered Users and the Company concerning the use of the Service.
　2. Any rules and terms for the Service that the Company may publish from time to time on the Company Website (defined in Article 2) shall constitute part of the Terms.

Article 2　Definitions
The following terms used herein have the meanings set forth in the respective items:
　(1) Intellectual Property Rights mean the copyrights, patent rights, utility model rights, trademark rights, design rights, and other intellectual property rights (including rights to acquire these rights and apply for registration of these rights).
　(2) Company Website means the website with the URL of http://www.matrixflow.net/matrixflow/ operated by the Company (including any modified website when the URL or content of the Company Website is changed regardless of the reason).
　(3) Prospective Registrants mean the Prospective Registrant defined in Article 3.
　(4) Registered Information means the Registered Information defined in Article 3.
　(5) Registered Users mean the individuals and corporations registered under Article 3 as users of the Service.
　(6) Service means the service of the Company called MatrixFlow that provides an AI building platform not requiring programming (including any modified service when the name or details of the service are changed regardless of the reason).
　(7) Service Contract means the Service Contract defined in paragraph 3 of Article 3.

Article 3　Registration
　1. A person wishing to use the Service (hereinafter a “Prospective Registrant”) may apply to the Company for registration to use the Service by agreeing that the person will comply with these Terms and providing the Company by the method designated by the Company with the information designated by the Company (hereinafter “Registered Information”).
　2. The Company may deny registration to any person who applies for it under paragraph 1 if any of the following grounds applies:
　　(1) When all or part of the Registered Information provided to the Company is false or incorrect or contains omissions
　　(2) Where it is applied for by a minor, adult ward, or person under curatorship or assistance if the person does not have the consent of the statutory agent, guardian, curator, or assistant
　　(3) When the Company finds that the person is an antisocial force (meaning an organized crime group, member or associate member of an organized crime group, company affiliated with an organized crime group, corporate racketeer, group or individual using violence, power or fraudulent means to obtain economic gain, and the same applies hereinafter), a person who cooperates with, or is involved in, the maintenance, operation, or management of an antisocial force through the provision of funds or other means, or a person who otherwise interacts or is involved with an antisocial force
　　(4) When the Company otherwise finds that it is not appropriate to register the person
　3. The Company shall decide, in accordance with the preceding paragraph and other standards of the Company, whether to register a Prospective Registrant or not, and if the Company decides to register a Prospective Registrant, the Prospective Registrant shall be given notice to such effect. When the notice is given, registration of a Prospective Registrant as a Registered User will be completed, and a contract for the use of the Service under the provisions hereof (hereinafter a “Service Contract”) shall take effect between the Registered User and the Company.
　4. When there is any change to the Registered Information, the Registered User shall, without delay by the method designated by the Company, notify the Company of the changed item and submit the materials required by the Company.
　5. The Applicant and the Registered User represent and warrant that they are not, and will not in the future be, an anti-social force, and that they do not have any capital relationship, business relationship, or any other involvement with any anti-social force.

Article 4　Use of Service
The Registered User may use the Service in accordance with these Terms by the method designated by the Company during the effective period of a Service Contract.

Article 5　Fees and Method of Payment
　1. The Registered User shall pay the fees separately determined by the Company for the use of the Service, in accordance with the methods set forth in this Article.
　2. Notwithstanding the preceding paragraph, if a Registered User purchases the Service from a sales agent of the Service separately designated by the Company (hereinafter a “Sales Agent”), the Registered User shall pay the Sales Agent usage fees determined by the Sales Agent.
　3. The Registered User may choose to pay the fees by credit card or bank transfer, as designated by the Company.
　4. If the Registered User selects credit card payment, the Registered User agrees that the applicable fees shall be automatically charged to the registered credit card for each billing period designated by the Company (the “Billing Period”).
　5. If the Registered User selects bank transfer, the Registered User shall pay the total amount of fees for the applicable Billing Period by remitting such amount to the bank account designated by the Company no later than the end of the month following the month in which use of the Service commenced. Bank transfer fees shall be borne by the Registered User.
　6. The Company may use a third-party payment processor designated by the Company for credit card payments. In such case, the Registered User shall make payment in accordance with the terms and conditions of such payment processor.
　7. The Registered User shall ensure that payment failures do not occur due to expiration of the registered credit card, exceeding credit limits, or other reasons.
　8. If payment by credit card cannot be processed or payment by bank transfer is not made by the due date, the Company may suspend or restrict all or part of the Service upon notice to the Registered User.
　9. The fees for the Service may be subject to consumption tax or other applicable taxes, which shall be paid by the Registered User in accordance with the Company’s invoice.
　10. The Registered User may change the subscription plan in accordance with the methods designated by the Company. The conditions and effective timing of such changes shall be governed by Article 5-2.
　11. The Company may revise the fees due to changes in the Service, economic conditions, or other circumstances, upon providing reasonable prior notice to the Registered User.
　12. Fees paid by the Registered User shall be non-refundable for any reason.
　13. If the Registered User delays payment, the Registered User shall pay late charges at an annual rate of 14.6%.

Article 5-2　Subscription Plans
　1. The Company may establish multiple subscription plans for the Service, and the details, billing periods, usage conditions, fees, and other terms shall be as set forth on the Company’s website or by other means deemed appropriate by the Company.
　2. Among the subscription plans separately defined by the Company, the Light Plan and the Basic Plan (including any options associated therewith) shall be annual subscriptions, and the subscription period shall be one (1) year from the start date specified by the Company. The Registered User may not cancel during the subscription period.
　3. If a Registered User changes from the Basic Plan to the Light Plan, the terms and conditions of the Basic Plan shall continue to apply during the current Billing Period, and such change shall take effect from the start of the next Billing Period.
　4. If a Registered User changes from the Light Plan to the Basic Plan, a new subscription agreement for the Basic Plan shall be deemed to be formed at the time of such change, and the obligation to pay the applicable fees shall arise. In such case, the Company shall refund or apply, in accordance with the Company’s rules, the unused portion of the fees already paid for the Light Plan. The subscription period for the Basic Plan shall commence at the time of such change.

Article 6　Management of Password and User ID
　1. The Registered User shall keep and manage the password and user ID at its own responsibility and shall not have them used by a third party, loan or transfer (including through a change of user name) them to a third party, or trade them with a third party.
　2. The Registered User shall be responsible, and the Company shall not be responsible, for any damage resulting from inappropriate management or misuse of the password, User ID, or use by a third party, except to the extent of any willful misconduct or gloss negligence on the part of the Company.
　3. If it turns out that the password or user ID is stolen or used by a third party, the Registered User shall immediately notify the Company to such effect and follow the instructions of the Company.

Article 7　Prohibited Acts
　1. In using the Service, the Registered User shall not engage in any of the following acts:
　　(1) An act of infringing Intellectual Property Rights, image rights, privacy rights, reputation or any other rights or interests of the Company, another user of the Service, or any third party (including acts giving rise, directly or indirectly, to such infringement)
　　(2) An act of uploading any data of personal information of a third party
　　(3) An act of collecting, disclosing, or providing personal information, Registered Information, usage history, or any other information of another user of the Service or any third party without authorization
　　(4) An act that relates to criminal offense or is contrary to public order and morals
　　(5) An act of sending information about a relationship with the opposite sex
　　(6) An act of sending information containing a computer virus or other malicious computer programs
　　(7) An act that is likely to impede the Company’s operation of the Service
　　(8) Any other act that the Company finds inappropriate
　2. If the Company finds that a Registered User sends via the Service any information that falls, or is likely to fall, under any item of the preceding paragraph, the Company may delete all or part of the information without advance notice to the Registered User. Except to the extent of any willful misconduct or gloss negligence on the part of the Company, the Company shall not be responsible for any damage incurred by the Registered User resulting from the measure that the Company implements under this paragraph.

Article 8　Suspension of Service
　1. If any of the following items applies, the Company may suspend or discontinue the Service in whole or in part without advance notice to Registered Users:
　　(1) When performing inspections or maintenance work of a computer system related to the Service on a regular or emergency basis
　　(2) When a computer or telecommunications line is disrupted due to an accident
　　(3) When it is no longer possible to operate the Service due to a fire, power failure, natural disaster, or any other force majeure
　　(4) When the Company otherwise finds that it is necessary to suspend or discontinue it
　2. The Company may terminate the provision of the Service for its own convenience. In this case, the Company shall give advance notice to Registered Users.
　3. Except to the extent of any willful misconduct or gloss negligence on the part of the Company, the Company shall not be responsible for any damage incurred by a Registered User resulting from the measure that the Company implements under this article.

Article 9　Burden of Equipment
　1. A Registered User shall arrange and maintain at its own expense and responsibility all computers, software, equipment, telecommunications lines, and other communication environment as necessary for receiving the Service.
　2. A Registered User shall take security precautions at its own expense and responsibility to prevent computer virus infections, unauthorized access, leakage of information, and other accidents according to the usage environment of the Service.
　3. When a Registered User installs software on its computer by download from the Company Website or in any other way at the commencement or in the course of the use of the Service, the Registered User shall pay sufficient attention to avoid loss or alteration of information of the Registered User, failure or damage to the equipment, or any other accidents, and the Company shall not be responsible for those accidents caused to the Registered User, except to the extent of any willful misconduct or gloss negligence on the part of the Company.

Article 10 Attribution of Rights
　1. All ownership and Intellectual Property Rights pertaining to the Company Website and the Service shall be vested in the Company or the persons who grant licenses to the Company, and the license to use the Service based on the registration hereunder shall not imply any grant of license to the Intellectual Property Rights of the Company or the persons who grant licenses to the Company pertaining to the Company Website or the Service. However, the copyrights (excluding copyrights to works previously owned by the Company or third parties) of a software program created by a Registered User hereunder using the Service and software provided by the Company shall be vested in the Registered User who has created it.
　2. A Registered User may upload, provide, or send data, image files, other types of files, and other electromagnetic records (hereinafter collectively “Data”) of the Registered User to the Service, keep them in the Service or receive them from the Service, and the rights to the Data provided by a Registered User shall be vested in that Registered User. In preparation for the loss or damage of Data kept in the Service, a Registered User shall save and manage the Data by itself, and the Company shall not be responsible for any loss or damage to the Data of the Registered User, except to the extent of any willful misconduct or gloss negligence on the part of the Company.

Article 11 Cancellation of Registration
　1. If a Registered User falls under any of the following items, the Company may temporarily suspend the Service for the Registered User’s use or cancel the registration as a Registered User without advance notice or demand:
　　(1) When the person violates any provision hereof
　　(2) When it turns out that the Registered Information contains any false statement
　　(3) If the Registered User fails to pay the fees by the due date
　　(4) When the person manifests the inability to repay debts, becomes insolvent, or a petition for the commencement of bankruptcy, civil rehabilitation, corporate rehabilitation, special liquidation, or other similar proceedings is filed with respect to the person
　　(5) When the person has not used the Service for six (6) months or longer and does not respond to a communication from the Company
　　(6) When any item of paragraph 2 of Article 3 applies
　　(7) When the Company otherwise finds that it is not appropriate to maintain the registration of the Registered User
　2. If any item of the preceding paragraph applies, all debts that the Registered User owes to the Company or the Sales Agent shall be automatically accelerated, and the Registered User shall pay them to the Company or the Sales Agent immediately.
　3. The Company and the Registered User may terminate the registration of the Registered User by notifying the other party in accordance with the methods designated by the Company. However, if the Registered User is using a subscription plan based on an annual contract or other fixed-term usage, the Registered User may not terminate the registration during the applicable Billing Period separately determined by the Company.
　4. Except to the extent of any willful misconduct or gloss negligence on the part of the Company, the Company shall not be responsible for any damage incurred by the Registered User resulting from the action that the Company takes under this article.

Article 12 Disclaimer of Warranty and Exemptions
　1. The Company or the Sales Agent (hereinafter collectively the “Company/Agent”) does not give any warranty whatsoever regarding contents of the Service. The Service shall be provided on an as-is basis, and the Company/Agent does not give any warranty whatsoever with respect to the Service, including its fitness for a specific purpose, commercial value, completeness, and continuity.
　2. Even when a Registered User acquires any information about the Service, the Company Website, another Registered User of the Service, or any other matters from the Company/Agent directly or indirectly, the Company/Agent does not give any warranty whatsoever to the Registered User beyond what is provided herein.
　3. The Registered User shall check at its own responsibility and expense that the Registered User’s use of the Service does not violate any laws, regulations, internal rules of any industrial associations, or other rules applicable to the Registered User, and the Company/Agent in no way warrants that a Registered User’s use of the Service conforms to laws, regulations, internal rules of any industrial associations, or other rules applicable to the Registered User.
　4. The Registered User shall deal with and settle at its own responsibility all transactions, communication, disputes, and other issues arising between the Registered User and another Registered User or any third party in connection with the Service or the Company Website, and the Company/Agent shall not be responsible for such issues, except to the extent of any willful misconduct or gloss negligence on the part of the Company/Agent.
　5. Except to the extent of any willful misconduct or gloss negligence on the part of the Company/Agent, the Company/Agent shall not be responsible to compensate for any damage incurred by a Registered User in connection with the Service, including due to the Company/Agent’s stopping, suspending, or discontinuing the provision of the Service, unavailability or change of the Service, deletion or loss of a message or information of the Registered User, cancellation of the registration, or loss of data or failure or damage to equipment resulting from the use of the Service.
　6. If there is any link in the Company Website to another website or any link in another website to the Company Website, except to the extent of any willful misconduct or gloss negligence on the part of the Company,the Company/Agent shall not be responsible, regardless of the reason, for any website other than the Company Website or any information acquired from such outside website.
　7. Except to the extent of any willful misconduct or gloss negligence on the part of the Company, the Company/Agent shall not be responsible for any damage incurred by a Registered User in connection with the Service. Even if the Company bears liability for damages to a Registered User under the Consumer Contract Act or on any other grounds, except to the extent of any willful misconduct or gloss negligence on the part of the Company, the Company/Agent’s liability shall be up to the total amount of usage fees for the Service that have been actually received from the Registered User during the three-month period preceding the time of occurrence of the cause of the damage.
　8. The Service may provide analysis results, predictions, recommendations, or other outputs using artificial intelligence or other automated processing technologies. The Company makes no warranties regarding the accuracy, completeness, usefulness, or fitness for a particular purpose of such outputs. The Registered User shall use such outputs at its own risk. Such outputs are provided solely to assist the Registered User’s decision-making, and the Registered User shall verify the contents and make final decisions at its own discretion. The Company shall not be liable for any damages arising from the use of such outputs, except in cases of willful misconduct or gross negligence by the Company.

Article 13 User’s Liability for Compensation
The Registered User who causes damage to the Company/Agent in connection with the use of the Service as a result of violation hereof shall compensate the Company/Agent for the damage.

Article 14 Confidentiality
　1. Secret Information herein means any information about the technology, business, operations, finance, organization, and other matters of the Company provided or disclosed by the Company to a Registered User or is otherwise acquired by a Registered User in connection with the Service Contract or the Service in writing, orally, or by recording medium or other means. However, information shall not be treated as Secret Information if it is information that (1) is already within the public domain or is in the receiving party’s possession when it is provided or disclosed by the Company or acquired from the Company; (2) becomes, after it is provided or disclosed by the Company or acquired from the Company, part of the public domain without fault of the receiving party including through publication; (3) is legitimately acquired, without undertaking the duty of confidentiality, from a third party with authority to provide or disclose it; (4) is independently developed by either party without reference to Secret Information; or (5) is identified by the Company in writing as information not requiring confidential treatment.
　2. A Registered User shall use Secret Information only for the use of the Service and shall not provide, disclose, or divulge any Secret Information of the Company to any third party without the written consent of the Company.
　3. Notwithstanding paragraph 2, the Registered User may disclose Secret Information under an order, requirement, or request of a law, court, or governmental organization. However, the Registered User shall promptly notify the Company to such effect upon the receipt of the order, requirement, or request.
　4. Whenever so requested by the Company, a Registered User shall return or destroy Secret Information, as well as any documents and other recording media recording or containing the Secret Information and all reproductions thereof without delay according to instructions of the Company.

Article 15 Term
1. The User Agreement shall become effective on the date the registration of the Registered User is completed pursuant to Article 3.
　2. The User Agreement shall remain in effect until the date the Registered User cancels its registration or the registration is terminated pursuant to Article 11.
　3. If the Registered User uses a paid subscription plan, the subscription period shall be the same as the Billing Period defined in Article 5.
　4. Unless either party expresses its intention to terminate by the end of the Billing Period, the subscription shall be automatically renewed for the same term under the same conditions.
　5. Upon termination of the User Agreement for any reason, the Company may delete data stored by the Registered User in the Service. The Company may also delete such data after a certain period (up to 30 days) following termination.

Article 16 Revision of Terms
　1. The Company may freely revise the contents of the Service.
　2. The Company may revise these Terms (including any rules and terms for the Service published on the Company Website, and the same applies hereinafter in this paragraph). Upon the revision of the Terms, the Company shall notify Registered Users of the details of any revision by the method determined by the Company, and the Registered User shall be deemed to have consented to the revision of the Terms when the Registered User uses the Service after the notice of the details of the revision, or when the Registered User fails to implement a procedure to cancel the registration within the period designated by the Company.

Article 17　Handling of Personal Information
　1. A Registered User agrees that any personal information of the Registered User contained in the Registered Information will be handled in accordance with the Privacy Policy of the Company.
　2. The Company may freely use information acquired in the course of the provision of the Service as statistical or other information (including but not limited to third party provision) by processing it into anonymous information that may not identify the specific individuals.

Article 18 Communication/Notice
Any communication or notice from a Registered User to the Company to inquire about the Service or for any other purpose and any communication or notice from the Company to a Registered User to report the revision of these Terms or for any other purpose shall be given by the method determined by the Company.

Article 19 Transfer under Terms
　1. Without the advance written consent of the Company, a Registered User may not transfer or assign the status under the Service Contract or any rights and obligations hereunder to a third party, pledge them as security, or otherwise dispose of them.
　2. If the Company transfers the business related to the Service to another company, the Company may transfer, incidental to the transfer of the business, the status under the Service Contract, rights and obligations hereunder, Registered Information, and other customer information of Registered Users to the transferee of the business, and the Registered User shall be deemed to have consented in advance to the transfer under this paragraph. The transfer of business under this paragraph includes not only regular transfer of business but also a corporate split and any other cases of the assignment of business.

Article 20 Severability
If any provision hereof or any part of a provision is held invalid or unenforceable under the Consumer Contract Act or any other laws and regulations, the remaining provisions hereof or the remaining part of the provision partially held invalid or unenforceable shall remain in full force, and the Company and the Registered User shall strive to modify the invalid or unenforceable provision or part to the extent necessary to make it legal and enforceable in order to maintain the purpose of the invalid or unenforceable provision or part and the same legal and economic effects.

Article 21 Surviving Provisions
The provisions of Articles 5 and 5-2 (limited to cases where there are outstanding payments), Article 6, Paragraph 2, Article 7, Paragraph 2, Article 8, Paragraph 3, Article 9, Article 10, Article 11, Paragraphs 2 and 4, Articles 12 through 14, Article 15, Paragraph 5, and Articles 18 through 21 shall survive the termination of the Service Contract and remain effective. However, the provisions of Article 14 shall remain effective only for a period of five (5) years after the termination of the Service Contract.

Article 22 Governing Law and Competent Court
These Terms shall be governed by the laws of Japan, and any dispute arising out of or in connection with these Terms shall be submitted to the Tokyo District Court as the agreed exclusive jurisdiction in the first instance.

Article 23 Settlement through Consultation
If there is any matter not stipulated herein or any question arising as to the interpretation hereof, the Company and a Registered User shall strive to promptly settle it through mutual consultation under the principle of good faith.

(Enacted on April 10, 2019)
(Revised on July 12, 2019)
(Revision on Feb. 21, 2020)
(Revision on November 24, 2021)
(Revision on July 5, 2021)
(Revision on June 1, 2023)
(Revision on May 9, 2026)